BuyScout is your AI store representative, trained on your products and policies, to answer customer inquiries in real time and boost sales.
Free forever. Set up in 1 minute.
4.8on
Meet your AI Store Agent
Greets visitors, answers their questions, and compares products to guide them to the right choice — lifting conversion by up to 2×.
Recommends the right add-ons from each shopper's preferences, cart, and past purchases — growing average order value 15–25% with upsells & cross-sells.
Resolves product questions and confusion instantly, around the clock — cutting support tickets 60%+ before they're ever filed.
Skills
Five things every great store associate does. Click any card to see it in action.
BuyScout® provides instant shopping guidance, with responses personalized based on each visitor's browsing behavior, interests, and cart context — delivering the support of a store associate without the cost of live agents.
BuyScout® recommends the best products for each shopper based on their preferences, browsing behavior, and intent — helping customers quickly find what fits them best and increasing conversion rates.
BuyScout® highlights your product's key differentiators, even comparing competing products using built-in web browsing — so shoppers don't need to research elsewhere, where they may never return.
BuyScout® maximizes ROI from every visitor by suggesting relevant bundles, upgrades, and add-ons at the right moment, helping shoppers discover complementary products while they're ready to buy.
BuyScout® continues supporting customers after checkout by answering usage questions and troubleshooting product issues instantly. This reduces return rates, improves satisfaction, and keeps shoppers happy — so they come back and buy again.
Virtual try-on
BuyScout® lets shoppers try your clothes, shoes and accessories on their own body — same person, same pose, your product. Guessing becomes seeing.
Shopper bringsTheir photoThe shopper uploads their own photo — deleted right after the preview.
You bringYour productBuyScout® uses the catalog shot already on your page — no re-shoot, no fit model.
The shopper sees the garment on a body, in a pose, at a scale they recognize — not on a stranger who looks nothing like them.
“Will this actually look right on me?” is the pause that parks a sale. BuyScout® answers it in seconds, on the product page.
Doubt about fit and look gets resolved before checkout instead of after delivery — where it costs you the shipping, the restock and the customer.
BuyScout® meets shoppers on every channel they use — no extra tools or teams to manage.
Install & Activate
Install BuyScout from the Shopify App Store, create an account, and activate it in your store theme editor.
Train & Configure
BuyScout auto-crawls your store, products, and docs. And you can configure almost anything from the dashboard.
Test & Review
Ask real questions and review answers right on your store website.
Privacy & Trust
BuyScout® works only with the data already in your store — public product info always, plus customer and order details only when a shopper's question needs them. Nothing is copied or stored anywhere else.
Set the brand voice, limit which topics it covers, and add your own answers — all from your dashboard. Every change can be tested in a private sandbox before it ever reaches a real shopper.
Selling health, supplements, or other regulated products? BuyScout® answers only from content you've approved and backs claims with sources, so every reply stays within the limits you're allowed to make.
Industries
Choose your industry to see the questions shoppers ask there, and how the AI Store Agent answers them.
Customer stories
See what changed for merchants after the BuyScout® AI Store Agent started talking to their shoppers.
NightCap makes patented drink-spiking prevention products and sells them in bulk to universities, venues, and brands.
LUNAESCENT built a patented touch-free applicator that shoppers need to understand before they can buy with confidence.
LHS is a Taiwan-based lifestyle retailer whose luggage buyers compare sizes, features, warranties, and shipping before choosing.
Pricing
Your AI Store Agent is free while your store is under 10,000 monthly visitors. As your traffic grows, simple visitor-based plans grow with you.
FAQ
BuyScout embeds an AI shopping assistant directly into your storefront. It chats with shoppers in real time, answers product questions, compares items, and helps them make confident purchase decisions—just like an in-store expert, but online 24/7.
Not at all. BuyScout connects to your Shopify store in 1 minute, no code needed. Just install our app, and your AI Store Agent will be live and helping customers right away.
Yes! Our standard plan is 100% free forever and includes unlimited* AI expert chat, upsells & cross-sells, analytics, and more — features that other AI products often charge for.
BuyScout boosts conversion by helping shoppers understand your products and find the right fit. It also raises AOV by suggesting relevant add-ons and upgrades based on each shopper's behavior, both on your store and across the web. While results vary by store, merchants using BuyScout typically see a 10–30% lift in conversion, higher AOV from smarter upsells. The best part? You start seeing value from day one.
Absolutely. BuyScout is designed to provide accurate, helpful, and brand-aligned responses to your shoppers. It learns from your product catalog and store data to ensure recommendations are relevant and trustworthy.
Your data is only used to provide the BuyScout service and is never transferred to any third party. We prioritize security and privacy, ensuring your store and customer information remains protected at all times.
Try it Now
Free forever. Set up in 1 minute.
