Proactive Engagement
Proactively starts a conversation when BuyScout® senses that a shopper may need help overcoming a purchase obstacle.
Learn more about Proactive EngagementSurface an existing Shopify offer when its merchant-configured rules fit the shopper's situation.
Install BuyScout® and test the skill with your own store data.
This skill uses discounts and promotions configured by the merchant in Shopify. BuyScout® AI Store Agent can surface a supported offer while keeping its conditions visible.
BuyScout® surfaces a discount when it answers a real shopper question, not as a default response.
BuyScout® can check the configured offer information available to it and explain the relevant terms or exclusions.
The AI Store Agent can surface an approved promotion under the conditions the merchant has chosen for that offer and experience.
BuyScout® explains documented stacking rules, exclusions, and dates without inventing a code or exception when a shopper asks to combine promotions.
Offer eligibility and timing come from Shopify. Optional BuyScout® Dashboard settings control how proactively existing offers are mentioned.
BuyScout® uses discount and promotion information available from the connected Shopify store; it does not make up a code or value.
The skill checks documented eligibility, product exclusions, cart conditions, dates, and combination rules before presenting an offer.
The response identifies the relevant offer and material conditions so the shopper can understand whether it fits the cart.
OutcomeThe merchant-approved offer appears only after its trigger and conditions are met, with its main exclusion visible.
BuyScout® automatically reads discounts already configured on the Discounts page in Shopify admin, including discount codes and automatic discounts. Optional Dashboard controls tune how and when eligible offers are surfaced.
BuyScout® reads existing discount codes and automatic discounts from the Discounts page in Shopify admin, together with their dates, eligible products, markets, customer eligibility, usage limits, and combination rules.
BuyScout® reads shopper-facing minimums, exclusions, stacking rules, eligible products, and dates from the relevant store or campaign page, plus any supplementary guidance in BuyScout® Dashboard.
Merchants can optionally tune how and when approved discounts appear proactively to eligible shoppers through the controls in BuyScout® Dashboard.
BuyScout® automatically understands existing Shopify offers. Dashboard controls are optional ways to choose the discount strategy and proactive delivery.
BuyScout® automatically uses current Shopify discounts, dates, eligible products, markets, shopper rules, redemption limits, and combination settings.
BuyScout® checks the current cart and available offer conditions before explaining a promotion, without inventing a code, value, extension, or exception.
Merchants can tune discount behavior and proactive delivery in BuyScout® Dashboard.
Merchants can test eligible and excluded products, cart minimums, expired offers, combined discounts, market differences, proactive delivery, and missing offer data.
The merchant owns the offer and the rules that control it.
No. BuyScout® uses existing discounts and promotions configured by the merchant in Shopify; it does not independently create a new incentive.
BuyScout® can explain the documented combination rules for existing Shopify promotions, including when an offer must be used on its own.
BuyScout® can surface an existing promotion proactively when its Shopify conditions are satisfied. Merchants can optionally tune its timing and frequency in BuyScout® Dashboard.
BuyScout® explains the available offer conditions from Shopify rules, shopper-facing terms, and any supplementary BuyScout® Dashboard guidance. Consistent sources keep that explanation accurate.
BuyScout® does not guarantee that an offer will be accepted at checkout. Shopify's configured eligibility, dates, products, markets, redemption limits, and combination rules remain controlling.
When Shopify configuration and approved offer language conflict, BuyScout® identifies the ambiguity instead of choosing the more favorable interpretation. BuyScout® gives a definitive eligibility answer after the controlling sources agree.
Install BuyScout® and test the skill with your own store data.
Proactively starts a conversation when BuyScout® senses that a shopper may need help overcoming a purchase obstacle.
Learn more about Proactive EngagementSuggests relevant bundles, upgrades, and add-ons that fit the shopper's needs and budget without unnecessary pressure.
Learn more about Smart UpsellsAnswers common questions from product pages, policies, FAQs, and other store content, with optional merchant guidance.
Learn more about Instant FAQ Answers