BuyScout® listens, responds naturally, and helps them decide—like a great store associate.
4.8on
5.0on
A silent voice-call demonstration cycles through product discovery, a current-product question, and verified order support.
I need a lightweight waterproof jacket for a rainy weekend hike.
BuyScout®: Would you prioritize packability or extra warmth? Shopper: Packability.
Then I'd pick the Rain Shell—light, waterproof, and packable.
1 product: Best match. Waterproof, Lightweight, Packable, Rain Shell $129
Would this daypack work as my personal item?
BuyScout®: What size laptop are you bringing? Shopper: A 15-inch laptop.
Yes—the sleeve fits it, and it's made for under-seat carry.
Product details: Daytrip Bag. 15-inch laptop sleeve, 18 × 12 × 7 in, Check your airline's limits
Has my order shipped?
BuyScout®: What email did you use for the order? Shopper: alex@example.com
Your order has shipped and is estimated to arrive Tuesday.
Shopper verified: Order #1842 · Shipped. In transit, Estimated Tuesday
Voice makes the conversation easier, while the screen keeps the answer easy to compare and act on. The same approved store knowledge, permissions, and enabled actions that guide chat also guide voice.
I need a lightweight waterproof jacket for a rainy weekend hike.
BuyScout®: Would you prioritize packability or extra warmth? Shopper: Packability.
Then I'd pick the Rain Shell—light, waterproof, and packable.
1 product: Best match. Waterproof, Lightweight, Packable, Rain Shell $129
Shoppers can explain a complex need as naturally as they would on a call—without leaving the product page, waiting in a queue, or losing the visual result.
Share the use case, preferences, and trade-offs in a natural sentence instead of composing the perfect prompt.
Keep the conversation moving without rewriting the question or rebuilding filters.
Start talking from the product page and get help while purchase intent is still fresh.
The current product stays in context, while recommendations, prices, and updates remain visible.
BuyScout® acknowledges the request, asks only the follow-up it needs, and remembers what was said so the conversation can keep moving.
BuyScout® works from the shopper's complete spoken request before deciding what it needs to clarify.
BuyScout® notices what is still missing and asks the right follow-up, keeping the conversation natural instead of sending the shopper to filters or a form.
It briefly acknowledges the request before checking the store's information, so shoppers know it is working.
Each follow-up stays grounded in the request and clarification already captured in the conversation.
Shoppers rarely tell you why they leave. Voice gives them an easier way to ask while the product, the question, and the buying intent are still in front of them.
Answer a purchase-blocking concern while the shopper is still looking at the product and ready to decide.
Spoken requests reveal use cases, preferences, and trade-offs that a short search query or chat message may leave out.
Explain why the right product suits the shopper and suggest an add-on only when it genuinely helps.
Let verified shoppers check order status and available delivery estimates without waiting for a staff reply.
Voice uses the same approved store knowledge, permissions, skills, and actions as chat.
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